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Project Unfollow

Frequently Asked Questions

If you’ve already hit place order, please email us at hello@projectunfollow.com as soon as possible so we can update your cart.

For orders within Australian Metropolitan regions, expect your item in 1-2 Business days, for rural and remote locations, please allow up to 3 Business days.

For all international customers please allow 3-5 Business days.

**Please note: Due to COVID-19 shipping times within Australia and internationally may be delayed, please check to see if the carrier is experiencing any current delays. Locally we use Australia Post, for international orders we use DHL Express ***

Unfortunately, no. We are an entirely online platform. All items are shipped from Melbourne, so if you place your order before 1pm, you will receive it the following business day.

If you order has not yet been processed, you may email us at hello@projectunfollow.com for a full refund. If your item has been processed and ship, our normal returns policy applies.

We take Visa, Mastercard and Amex.

We will have Afterpay in the near future. 

For any other questions, please contact our friendly team hello@projectunfollow.com

 

 

 

 

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SIGN UP TO OUR NEWSLETTER FOR 10% OFF YOUR FIRST ORDER

FREE TRY ONS

NOW AVAILABLE IN AUSTRALIA

How It Works

  1. Add Items to your cart
  2. Use code “FREETRYONS”
  3. Pay $20 for shipping + return shipping (all refundable)

What Happens Next

  1. You try on your items at home
  2. If don’t love your items, you simply pop them in a pre-paid return shipping satchel and send them back to us
  3. Once we receive them back, we will refund $20
  4. If you love your items, you simply keep them. We will charge the same card you used the full amount for your items, minus the $20 that you’ve already spent.
Easy! Hassle free, no risk, try ons!